Why Choose Us

Customer Service

We are passionate about what we do and the people we work with. Our experienced and skilled team are here to understand your needs and listen to your requirements to fully understand your brand values and what you want to achieve. Our friendly team will respond quickly to your enquiries and questions. We are here to help you make the correct product choices, and will guide you through every aspect from design, manufacture, personalisation, and packaging, to dispatch. We want to build a working partnership with our customers and continuously develop our product range to the benefit of all. We will go the extra mile to ensure everything is as it should be! If you would like your awards gift wrapped and ribboned we can arrange bespoke packaging exactly to your requirements. If you require us to dispatch your order, in various quantities to many different locations, no problem! Whatever your requirements we are happy to oblige!

 

Integrity

We value your privacy and will maintain strict client confidentiality at all times. You can trust us because so many others do. Since 1945 we have built up a reputation for reliability, customer service and innovation. We have an extensive Client base many of whom have worked with us for over 30 years and are happy to recommend us to others looking for similar service.

 

No Hidden Charges

We believe in quoting for all costs involved with your requirements. Once we have quoted a price we stick to it and all product, setup and personalisation costs are clearly explained on our quotations.

 

Our Staff

We value our staff and some have been with the company for over 15 years. They are all experienced at what they do and empowered to do the best for our clients.

 

Competitive Prices

As manufacturers we strive to offer you the best price for our products and services. Where prices may be subject to fluctuations in bullion costs this will be indicated on your quotation and confirmed at the date of ordering.

 

Free Artwork

Once an order is placed before commencing work we will send free artwork for your approval.

 

Quality Promise

We are proud to be accredited to Quality Standard ISO 9001:2008. We are committed to ensuring that our products are manufactured to the highest standards possible so that you can be sure the items you present will be received with pride. We aim for continuous improvement in everything we do and have currently been awarded certification for the standard ISO9001:2015. We are also proud to be Rolls Royce approved engravers.

 

Perfect Presentation

for that final touch we offer a wide choice of presentation solutions to suit your products, leatherette boxes and cases for badges, regalia and corporate jewellery products, printed cards, or point of sale printed card boxes for your badges – ideal for charity badges, bespoke card boxes in colour of your choice, foil blocked with your logo for crystal, plaques and awards, drawstring pouches foil blocked with your logo. We can also supply printed satin ribbon for that additional flourish

 

Delivery on Time

We will not take on your order unless we know we can get your goods ready and to you in time for your event. We will quote accurate times relating to the manufacturing processes involved in your product choice. Where we know there is not enough time to manufacture a bespoke product we will offer you fabulous alternatives from our Online Solutions Range.