PA to the MD ~ Best Western Hotels
12th February 2014
“At our Annual Conference we planned to honour those Best Western Hotels who had been members for up to 20 years with a Bronze Award Plaque, and a Silver Award for those hotels with 25 – 35 years membership. We wanted the plaque to be unique but also prestigious and of a high quality in order to reflect the hotels’ achievement. The plaques could then be proudly displayed behind their reception area or another prominent wall within the hotel. We consequently approached several promotional companies for design advice and ideas. We wanted an expert to tell us what was possible and design it for us. I was astonished at the lack of help and advice! Many companies were unable to come up with any ideas, and others didn’t respond at all after our initial request. Time was becoming an issue when Coventry Silvercraft were recommended to us.
What a contrast! Upon receiving our requirements they immediately came up with design ideas and suggestions which were ‘spot on’. They then researched and sourced our preferred options. Nothing was too much trouble; they returned calls quickly and kept us informed every step of the way. They moved ‘heaven and earth’ to get the plaques produced and delivered within the short period of time we had available.
Next year some of our members will be eligible for the Gold Award Plaque and we will obviously be asking Coventry Silvercraft to design and produce these.”